Shipping policy
Delivery Policy – RAHSTRÖM
We aim to deliver your order quickly, safely, and with care. Below you’ll find all relevant information about our shipping and delivery process.
Shipping Destinations
We currently ship to:
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All countries within the European Union (EU)
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Selected international destinations outside the EU
If your country is not listed at checkout, feel free to contact us at info@rahstrom.dk and we’ll see what we can do.
Delivery Times
Estimated delivery times:
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EU countries: 1– 4 business days
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Non-EU countries: 1–7 business days (may vary due to customs)
Orders are typically processed within 1 business day after payment is received.
Please note that delays can occur during holidays, sales periods, or due to customs clearance outside the EU.
Shipping Costs
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Shipping rates are calculated at checkout based on your location
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Free shipping may apply for orders above a certain value – see the current offer on our website
All shipping prices include tracking.
Customs & Import Fees (Outside the EU)
If you order from outside the European Union, your package may be subject to customs duties, VAT, or import fees upon arrival. These are not included in your order total and are the responsibility of the customer.
We do not have control over these charges, and we cannot estimate them in advance.
Tracking & Delivery
Once your order has been shipped, you’ll receive a confirmation email with a tracking link.
All orders are shipped with a reliable, trackable service.
If your order hasn't arrived within the estimated time, please check the tracking first, and then contact us at info@rahstrom.dk if needed.
Wrong Address or Missed Delivery
Please ensure your shipping address is correct at checkout.
If a package is returned to us due to an incorrect or incomplete address, or if it’s not collected in time, we may charge a re-shipping fee or deduct a handling fee from your refund.
Questions?
We’re here to help.
If you have any questions about shipping, delivery, or tracking, contact us at info@rahstrom.dk – we’ll assist you as soon as possible.